Privacy Policy

Effective Date: 11/21/2024

At Carolina Cloudz Vapes & More, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website to place orders for in-store pickup.

1. Information We Collect

1.1 When you place an order on our website, we collect the information necessary to process your reservation, including:

• Name
• Contact Information (e.g., phone number, email address)
• Order Details (e.g., items reserved and pickup time)

1.2 We also collect data automatically through tools like Google Analytics, which may include:

• Page views and browsing behavior.
• Scroll activity, clicks, and outbound link interactions.
• Site search activity and file downloads.
• Interactions with forms or videos embedded on our site.

2. How We Use Your Information

2.1 The information we collect is used to:

• Reserve your order and prepare it for in-store pickup.
• Contact you about your order if needed.
• Analyze website activity to improve functionality, monitor performance, and enhance the user experience.

2.2 We do not use your information for marketing purposes without your explicit consent.

3. Sharing Your Information

3.1 Carolina Cloudz Vapes & More does not sell, rent, or share your personal information with third parties, except as required by law or to fulfill your order (e.g., if necessary for legal compliance).
3.2 Certain website activity data, such as interactions tracked by Google Analytics, may be shared with third-party tools for analytics and website optimization.

4. Cookies and Tracking Technologies

4.1 Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect data on user interactions. Cookies may track:

• Session details (e.g., page views, time on site).
• Clicks on outbound links or downloadable files.
• Site search activity.

4.2 By using our website, you consent to the use of cookies. You may adjust your browser settings to limit or disable cookies; however, some features of the website may not function properly.

5. Data Security

5.1 We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure.
5.2 While we implement safeguards, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

6.1 You may request to view, update, or delete the personal information we have collected about you by contacting us at support@carolinacloudz.com.
6.2 You may also opt out of certain data collection by adjusting your browser settings or managing your preferences through third-party tools like Google or Facebook.
6.3 We will retain your information only as long as necessary to fulfill your order or comply with legal obligations.

7. Changes to This Policy

7.1 We may update this Privacy Policy from time to time. Changes will be posted on this page and will take effect immediately upon posting.